telcos and CAC

Consumer Advocacy Center (CAC) sues Telcos and NCA

The Consumer Advocacy Center (CAC) Ghana have filed a suit at the High Court of Ghana to protect the Ghanaian consumer of telephone services, by asking the court to uphold the Ghanaian law on SIM card registration and regulation.

The Center says they have found it necessary to institute this legal step to force the stakeholders in the mobile telephony market to conform to the dictates of LI 2006 and thereby avoid the situation of having improperly registered SIM cards in the industry.

The stakeholders we have dragged to the court are: The National Communications Authority (NCA), the owners and operators of MTN, Vodafone, Airtel Tigo and Glo networks.

Consumers in Ghana are losing millions of Cedis to criminals who have invaded the telephony market via fraudulently acquired SIM cards, which are activated by the network providers to enable the criminals contact and dupe unsuspecting consumers within the market.

In a statement signed by the Director of Corporate Affairs, Benjamin Essuman, he explained that the lives of others are being threatened on a daily basis by criminals with such illegally registered SIM cards without a trace to these criminals.

It is our considered opinion that these criminal activities are possible as a result of violations and sidestepping brought about by the flagrant disregard for LI 2006. We are thereby praying the court to uphold our Ghanaian law and grant our reliefs that have been carefully plotted to guarantee a safe telephone market for consumers and help businesses.

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